What is the process for installation?

As soon as a clinic orders an EmbryoScope time-lapse system, Vitrolife A/S takes over the management of all logistics and planning related to the installation. The physical and technical installation and training of the laboratory staff is undertaken by a skilled Vitrolife A/S instructor in an intensive two-days training session.

Does the EmbryoScope time-lapse system require maintenance?

Under our maintenance agreement we provide a service telephone hotline 24/7 and software updates on a regular basis. Service visits, scheduled every 6 months for validation and recalibration, are performed by qualified technicians.

Can system alarms be connected to existing alarm systems?

The EmbryoScope system is equipped with two audible alarm systems and a CTS system that can convey the emergency signal to any standard pre-existing external alarm system. External alarm systems that can be configured to notify staff by phone, SMS or e-mail according to the needs of the clinic must be purchased and installed separately. The error conditions that activate the alarm system comprise deviations in: temperature, CO2 concentration, CO2 pressure, O2 concentration, N2 pressure, external power, prolonged opening of the load door, software errors.

What precautions must we take in case of power failure?

The EmbryoScope incubator must be connected to a battery-operated uninterrupted online power supply (UPS) to ensure uninterrupted image acquisition and to allow IVF personnel time to re-establish power. If needed, the EmbryoScope incubator can always be opened manually for retrieval of embryos.

What are the consequences of a power failure?

The temperature drops by 2 degrees every 10 minutes and we therefore insist that the EmbryoScope system should be connected to an online, battery-operated uninterrupted power supply (UPS). The CO2 and O2 concentrations remain stable for a long period, similar to a conventional incubator, if the EmbryoScope incubator remains closed.