Europe, Middle East & Africa

General technical support

Phone: +46 31 721 80 20
Email: support.fertility@vitrolife.com

Technical support time-lapse products

24 hour hotline +45 7023 0500 for urgent assistance

  • Primo Vision support: support.primovision@vitrolife.com
  • EmbryoScope support: support.embryoscope@vitrolife.com

Technical support lasers & lab QC systems

Phone: +49(0)8765-939 900
Fax: +49(0)8765-939 9070
Email: support.de@vitrolife.com

Americas

General technical support
Phone: +1 866 848 7687 #3
Email: support.us.fertility@vitrolife.com

Technical support time-lapse products

24 hour hotline +1 888-879-9092 for urgent assistance 

  • Primo Vision support: support.primovision@vitrolife.com
  • EmbryoScope support: support.embryoscope@vitrolife.com

Technical support lasers & lab QC systems

Phone: +49(0)8765-939 900
Fax: +49(0)8765-939 9070
Email: support.de@vitrolife.com

Japan & Pacific

Technical support all products
Phone: +81(0)3-6459-4437
Fax: +81(0)3-6459-4539
Email: japan@vitrolife.com

Asia 

Technical support all products

Phone/Fax: +86 10 6403 6613
Email: support.asia@vitrolife.com